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Credit card management fee: 1.5% Visa/Mastercard or 1.9% AMEX (ex-GST)
| Feature | Lite | Pro | Premium | Enterprise |
|---|---|---|---|---|
| Booking Platform | ||||
| Online booking platform | ||||
| Workflows | 2 | 4 | Unlimited | Unlimited |
| Access to WBT negotiated rates | ||||
| Customer rates (Hotel / Car / QBR / VABF) | ||||
| Unlimited changes | ||||
| Concierge workflow (offline booking request) | — | |||
| Pre-trip module | — | |||
| Marketplace apps | — | |||
| Group bookings (10+ travelers) | — | POA | POA | POA |
| Merchant & Invoicing | ||||
| Basic Hotel chargeback (no invoice collection) | ||||
| WBT as the Merchant for Flights | ||||
| WBT as the Merchant for Hotel/Car | — | — | ||
| Reporting & Analytics | ||||
| Real-time reporting dashboard | ||||
| Carbon emission tracking | ||||
| Custom reports | — | — | POA | POA |
| Account Management | ||||
| Customer Success Manager | — | |||
| Customised implementation | — | |||
| Travel program insights and analysis | — | Bi-annual | Quarterly | Per client |
| Supplier optimisation/negotiation service | — | — | ||
| Airline market share agreement management | — | — | ||
| Support | ||||
| 24/7 Live chat assistance | ||||
| Emergency after-hours & disruption support | ||||
| Traveller advisor phone support | — | |||
| Front-of-queue support | — | — | ||
| Integrations | ||||
| SSO integration | — | — | ||
| Custom platform integrations | — | — | — | |
| Expense management integration | — | — | — | |